FREQUENTLY ASKED QUESTIONS
How do I order a tree?
Click on the Shop tab!
Why order a tree?
They are not just trees, they are memories... proceeds raised beyond expenditures will support grief and trauma efforts through scholarships, education, and community groups within Downers Grove.
Are you a non-profit organization?
Yes! We are excited to be a 501c3 recognized organization.
How can I help?
1. Purchase a tree
2. Make a donation
3. Volunteer: Spread the word with our flyer! Sign-up to help the day of with tree pick-up, delivery, and installation.
Is there a deadline to purchase a tree?
We will sell until inventory is sold out.
Where will I pick up my tree?
We will let you know, trees arrive mid-November.
Can I gift a tree?
Yes! Please add the information in the "comments" section.
How do I install my tree?
If we chose delivery is it automatically installed?
Do I get to pick my tree from the pile?
No, the trees are wrapped with twine, they are all 5-6' Balsam Firs and Spruce
Do I have to plug my tree into an outlet?
Yes, you will need an extension cord that runs to your tree in your front yard.
Are you planting a tree in my yard?
No, the tree will be attached with zip ties to the stake in your yard.
How do I dispose of my tree?
Downers Grove offers tree recycling at the curb during the month of January. Lights and pole are yours. Keep your pole for next year!